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CONTACT NCN AUTOMATION

Contact Us

Start with the products and real production conditions

If you are planning weighing, print-and-apply labelling, AI vision, metal or X-ray inspection, or food packaging end-of-line automation, send NCN your product details and site information.

What to prepare for an initial discussion
  • Product photos or a video of the production line
  • Product dimensions and weight range
  • Production rate / units per minute
  • Label sample, dimensions and application position
1 YearMachine Warranty
2hTechnical Response
4hRemote Technical Support
12hOn-Site Support When Required
CONTACT INFORMATION

Contact Details

For projects in China, WeChat is often the quickest first contact. Product photos, videos and label samples help us assess your requirements.

PHONE

Phone

159 2171 6191

WECHAT

WeChat

Send product photos, videos, label samples and site information directly.

ADDRESS

Address

169 Dingwen Road, Songjiang District, Shanghai, China

PROJECT INFORMATION

Sharing These Details Helps Us Evaluate Your Project

Automation equipment must be selected according to the product, packaging and production line. More complete information helps assess the machine design, throughput and project risks, but you can start with photos or a video.

Product & PackagingProduct photos, site videos and packaging format
DimensionsMinimum and maximum product length, width and height
Weight RangeMinimum, maximum and typical product weights
Production ThroughputNormal and peak output in units per minute
Label RequirementsLabel dimensions, sample, content and application position
Site ConditionsPhotos and drawings of the existing line, conveying direction and working height
Inspection & TraceabilityWeighing, metal detection, vision, labelling and traceability requirements
Data IntegrationMES, ERP, database or other system-interface requirements
PROJECT PROCESS

From Requirements to a Technical Proposal

01

Confirm the Product

Review the product, packaging, labels and site conditions.

02

Confirm the Throughput

Choose an equipment structure and operating method for the actual capacity requirement.

03

Technical Assessment

Assess weighing, inspection, print-and-apply and system interfaces.

04

Develop the Proposal

Specify equipment configuration, key parameters, technical details and project scope.

WECHAT CONSULTATION

Have Project Details? Send Them via WeChat

Product photos, site videos, label samples, dimensions, weight range and production throughput are all useful for the initial technical review.

Incomplete information is fine; start with photos or a video and we can clarify the details together.

Product Photos / Videos Label Samples Dimensions / Weight Production Throughput Line Layout MES / ERP

CAD Drawings, Technical Agreements or Large Project Files

Send to hanguang@shncn.cn。

NCN WeChat Contact QR Code Scan to Contact Us on WeChat Send Your Product and Site Details Directly
SERVICE & SUPPORT

Consistent After-Sales Commitments After Delivery

1-year warranty · 2-hour response · 4-hour remote assistance · on-site response within 12 hours when required

The main machine carries a one-year warranty excluding consumables and wear parts. During the warranty period, defects arising from original design, manufacture or assembly are covered by appropriate replacement parts and repair services. We also provide weekday telephone support, remote troubleshooting, parameter adjustments, software guidance and operator-maintenance training.

View Service & After-Sales Support
纽才纳微信二维码 微信扫码咨询 可发送产品照片、视频及标签样张
电话咨询
电话咨询

微信扫码咨询

可直接发送产品照片、现场视频、标签样张及其他项目资料。

纽才纳微信二维码

发这些资料,方案判断会更快

资料不齐也没关系,可以先加微信沟通。

1 产品照片或现场视频
2 产品尺寸、重量范围
3 生产速度或每分钟节拍
4 标签尺寸、内容及贴标位置
5 现场布局、MES / ERP接口需求
纽才纳微信二维码